Course Outline:
 

Outlook Overview

  • Outlook environment, Ribbons and Toolbars
  • Navigation Pane
  • Preview Pane
  • Access Help
  • Outlook Today
  • To do Bar
  • File Tab
  • People Pane
  • Quick step intro

Address Books

  • Understanding address books
  • The global address list
  • Contacts / Personal address book
  • Creating contacts
  • Contact options
  • More contact folders
  • Add a contact from an email
  • Shared Contacts
  • General Addressing

Working with Messages

  • Addressing the message
  • To, Cc and Bcc
  • Composing and Formatting
  • Mail Formats
  • Spell-check
  • Sending / receiving
  • Read emails in the Preview Pane
  • Read Emails by opening and closing
  • Reply, Forward, Forward to all
  • Conversations
  • Create an Auto signature
  • Attaching Files
  • Set importance and sensitivity
  • Read and delivery receipts
  • Have replies sent to someone else
  • Expires after, do not deliver before options
  • Voting buttons in messages
  • Flagging messages for sender and recipient
  • Dealing with flagged messages
  • Assigning messages to Junk

Organising Mail

  • Create mail Folders
  • Move mail
  • Deleting messages
  • Sort and Find messages
  • Quick Find
  • Use Advanced Find
  • Clean-up Mailbox
  • Using Out of Office Assistant
  • Categories
  • Filters

Using the Calendar

  • Enter appointments
  • Appointment formatting
  • View and navigate within calendar
  • Customise the Calendar view
  • Recurring Appointments
  • Enter Events
  • Adding religious/National Holidays
  • Schedule Meetings
  • Creating other calendars
  • Viewing other calendars
  • Merging calendars
  • Printing the calendar
  • Set Reminders
  • Dealing with reminders
  • Calendar in To Do bar

Tasks & Notes

  • Enter Tasks in task view
  • Enter tasks in to do bar
  • Setting reminders
  • Delete tasks
  • Create Recurring Tasks
  • Delegate Tasks to others
  • Sending a status report
  • Entering and Editing Notes
  • Re-colouring notes
  • Forwarding notes to others
  • Saving a note to your desktop

Sharing

  • Share your calendar with others
  • Connect to someone else's calendar
  • Sharing your Inbox and other folders
  • Giving delegate permissions
  • Send an email as a delegated person
  • Share contacts

Default Options

  • Set options for the various aspects of Outlook
  • Understand data files (PST)
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Course Information:
Duration: 14 Hours Instruction: In-Class / Online  
Platform: Windows & Macintosh Concepts: Beginner / Intermediate / Advanced  
Fee: $450 (+HST) Prerequisites: None.